Last night, Karina and Peter Traill, the power couple behind PT Doors, had the incredible opportunity to attend an exclusive training event hosted by the legendary Ranger Jamie Tours, Australia’s leading excursion and incursion specialist.

The event was packed with insightful sessions, team-building exercises, and motivational speakers, all designed to elevate customer service to new heights. One highlight was a presentation by a seasoned customer service specialist with an impressive 30-year career at Qantas. Their wealth of experience and knowledge left a lasting impression on the PT Doors team.

But the true highlight of the day was a Q&A session with Nicho Hynes, the star halfback for the Cronulla Sharks. Hynes shared his inspiring journey to success, emphasising the importance of hard work, dedication, and perseverance. His infectious enthusiasm and positive attitude were truly contagious, leaving everyone feeling motivated and empowered.

“We were blown away by the energy and passion of the Ranger Jamie Tours team,” said Karina Traill. “Their commitment to providing exceptional customer service is truly inspiring, and we’re excited to apply what we learned to our own business.”

Peter Traill echoed his wife’s sentiments, adding, “Nicho Hynes was an absolute inspiration. His story is a testament to the power of believing in yourself and never giving up on your dreams.”

The PT Doors team left the event feeling invigorated and ready to take their customer service to the next level. They are eager to share their newfound knowledge and enthusiasm with their customers, ensuring that every interaction with PT Doors is a positive and memorable experience.

A big thank you to Ranger Jamie Tours for putting on such an amazing event. We can’t wait to see what the future holds for this innovative company!

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